Cloud Ops Works LLC — Terms of Service
Effective date: March 8, 2026
Last updated: March 8, 2026
These Terms of Service (the "Terms") govern your access to and use of the websites, pages, content, repositories, forms, and online services made available by Cloud Ops Works LLC ("Cloud Ops Works," "we," "us," or "our"), including the website at cloudopsworks.co and any related microsites, landing pages, documentation sites, download pages, or other online properties that link to these Terms (collectively, the "Site").
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.
Important: These Terms govern the public-facing website and related online materials. Separate signed agreements, statements of work, order forms, master services agreements, support agreements, license agreements, or open-source licenses may apply to consulting services, deliverables, software, repositories, templates, modules, or other offerings. If there is a conflict, the more specific signed agreement or applicable license controls for that subject matter.
1. Eligibility and Authority
You represent and warrant that you are at least 18 years old or the age of majority in your jurisdiction, have the legal capacity to enter into these Terms, and if you use the Site on behalf of an organization, you have authority to bind that organization.
2. Scope of the Site
The Site is intended to provide general information about Cloud Ops Works, including its DevOps, SRE, platform engineering, cloud, automation consulting services, accelerators, blueprints, templates, public open-source projects, including Terraform modules and the Tronador accelerator, contact forms, and related content.
3. No Professional Advice
Content on the Site is provided for general informational purposes only and does not constitute legal, tax, accounting, audit, security, compliance, investment, or other regulated professional advice. Any technical content, examples, architecture patterns, modules, templates, or documentation may not be suitable for your specific environment. You are solely responsible for evaluating whether any information, code, module, recommendation, or workflow is appropriate for your use.
4. Forms and Communications
You agree that any information you provide through forms or other communications is accurate, current, complete, not misleading, and does not violate any law or third-party right. By submitting a form or contacting us, you authorize us to respond to your request using the contact details you provide, subject to our Privacy Policy.
5. Acceptable Use
You agree not to use the Site unlawfully, attempt unauthorized access, interfere with operation, scrape or systematically extract data without authorization, upload malware, misrepresent your identity, or bypass security controls. We may suspend or block access if we reasonably believe you violated these Terms or created risk for us or others.
6. Intellectual Property
The Site, including its design, layout, branding, text, graphics, logos, icons, images, software, and other content, is owned by Cloud Ops Works or its licensors and is protected by law. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for internal informational and business evaluation purposes only.
7. Open-Source Repositories and Public Materials
Cloud Ops Works may publish repositories, Terraform modules, templates, automation assets, accelerators, examples, or documentation through GitHub or other platforms. Those materials may be governed by the applicable open-source license, repository-specific notices, third-party platform terms, or separate commercial terms. You are responsible for reviewing the license and notices for each repository or downloadable asset before use. Unless expressly stated otherwise in a signed agreement, public repositories and examples are provided "as is" and without any commitment to maintenance, support, updates, security patches, compatibility, or fitness for your environment.
8. Feedback
If you provide feedback, suggestions, ideas, or recommendations regarding the Site, services, repositories, templates, or products, you grant us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free license to use and incorporate that feedback without restriction or compensation, unless prohibited by law.
9. Third-Party Services and Links
The Site may contain links to third-party websites, repositories, services, integrations, analytics providers, meeting schedulers, forms tools, social platforms, or embedded content. We do not control and are not responsible for third-party sites, services, content, policies, or practices.
10. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL CONTENT, INFORMATION, DOWNLOADS, MATERIALS, AND FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, RELIABILITY, AND THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOUD OPS WORKS AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR USE, ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF USD $100 OR THE AMOUNT YOU PAID US, IF ANY, SOLELY FOR ACCESS TO THE SPECIFIC SITE FEATURE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS PRECEDING THE EVENT.
12. Indemnification
You agree to defend, indemnify, and hold harmless Cloud Ops Works and its members, officers, employees, contractors, agents, affiliates, licensors, and service providers from and against claims, liabilities, damages, judgments, awards, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your use of the Site, violation of these Terms, violation of law, infringement of third-party rights, or content you submit.
13. Confidentiality Warning
The Site is not intended to be a secure channel for the submission of confidential or legally privileged information unless we expressly state otherwise in writing. Do not send sensitive, confidential, export-controlled, regulated, or proprietary information through general website forms unless and until appropriate contractual and security arrangements are in place.
14. Privacy
Your use of the Site is also subject to our Privacy Policy.
15. International Use and Export Compliance
The Site may be accessed from countries outside the United States. You are responsible for complying with local laws applicable to your use of the Site. You may not use, export, re-export, or transfer any Site materials or related technical information in violation of applicable export control, sanctions, or trade laws.
16. Governing Law and Venue
These Terms and any dispute arising out of or relating to them or the Site shall be governed by the laws of the State of Delaware, United States, without regard to conflict of laws principles, except to the extent superseded by applicable federal law. The parties agree that any claim not resolved informally will be brought exclusively in the state courts located in New Castle County, Delaware, or the federal courts located in Delaware, and each party consents to the personal jurisdiction and venue of those courts.
17. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on the Site with a revised "Last updated" date. Your continued use of the Site after the updated Terms become effective constitutes acceptance of the revised Terms.
18. Termination
We may suspend or terminate your access to all or part of the Site at any time, with or without notice, for any lawful reason, including where we believe you violated these Terms or created risk to the Site or others.
19. Miscellaneous
These Terms constitute the entire agreement between you and Cloud Ops Works regarding the Site, except for any separate written agreement or applicable open-source license. If any provision is held unenforceable, the remaining provisions remain in effect. Failure to enforce any provision is not a waiver. You may not assign these Terms without our prior written consent, and we may assign these Terms in connection with a merger, reorganization, sale of assets, or similar transaction.
20. Contact Information
For questions about these Terms, please contact:
Cloud Ops Works LLC
Website: https://cloudopsworks.co
General contact: info@cloudopsworks.co
Legal and privacy notices: privacy@cloudopsworks.co